We are your one-stop online centre for all your daily needs. We provide excellent online shopping experience via our content, personalization web, mobile commerce, variety of quality poultry products and reliable delivery service. We provide this platform to facilitate our customer’s hectic lifestyle to do groceries shopping while striving to reward you with convenient and pleasant shopping experience.
At Nutribest's online, customer can start shopping their daily needs with just a few clicks. Get your cooking essentials with the convenience of home delivery 7 days a week. We love to make your shopping spree fast and easy!
Maybe you like to talk to us and ask us any question!
Call now: 082-370014.
For wholesale in Kuching, please contact Mr. Yii at 016-5225765.
Please contact Mr.Lau at 017-8965553 for wholesale in Sibu.
I'm a first timer, how do I make order?
Check your delivery coverage - Register your details - Shop your desired products - Choose a time slot - Review - Payment - and hoolaa - Check out!
What type of payments do you accept?
We accept Cash on Delivery (COD) and Maybank2u Pay.
How can I know if my payment was sucessful or fail?
You will be notified by our customer service team upon completion of order confirmation.
Currently, we serve selected areas in Batu Kawa, within 5km radius from our Batu Kawa HQ, Kuching, Sarawak. We are coming to more areas soon!
How fast do you deliver?
Very fast! We can deliver to you in the next 1 or 2 hours, or at any other one-hour or two-hour time-slot today and in the next 6 days.
How much does delivery cost?
Free delivery for minimum purchase of RM50.
There will be a delivery charge of RM5 for purchases below Rm50.
What are the delivery hours?
Our delivery hours are based on the opening hours of the store we work with. We can deliver between 10 am and 3 pm, Monday to Friday. (excluding Saturday ,Sunday and Public Holidays).
Orders place after 3 pm will be deliver on the next working day.
I have more questions for you!
Let us know! Please contact us for any inquiry at 082-370014.
1. OUR COMMITMENT
2. TYPES OF INFORMATION COLLECTED
We collect information when you:
- use our services;
- browse our website;
- engage with us through social media;
- access our website through a mobile device;
a. Traffic Data Collected
We automatically track and collect the following information when you visit our Site: (i) IP address; (ii) domain server; (iii) type of computer or handheld device; (iv) type of web browser; (v) mobile identification number; and (vi) telecommunications carrier (collectively "Traffic Data"). Traffic Data is anonymous information that does not personally identify you but is helpful for marketing purposes or for improving your experience on our Site.
b. Personal Information Collected
In order for you to make an order, we may require or request that you provide us with information that personally identifies you. Personal Information may include: (i) Contact Data (such as your name, mailing and e-mail addresses); (ii) Financial Data (such as your account number); and (iii) Demographic Data (such as your postcode, age, income, hobbies or affiliations). ). If you communicate with us by e-mail, any information provided in such communication may be collected as Personal Information or Demographic Data, or a combination of both Personal Information and Demographic Data.
c. Automatic Information Collected
This information includes your browser type, IP address, and the pages you visit. This information is collected for analysis and evaluation in order for us to improve our website, our mobile applications, and the products and services which we provide. This information will not be used in association with your personal information. For example, like many web sites, we use "cookies," and we obtain certain types of information when your web browser accesses the Site. "Cookies" are alphanumeric identifiers that we transfer to your computer's hard drive through your web browser to enable our systems to recognize your browser and to provide features to you. A number of companies offer utilities designed to help you visit web sites anonymously. Although we will not be able to provide you with a personalized experience at our Site if we cannot recognize you, we want you to be aware that these tools exist. When you are using your handheld device, we are able to identify you by your mobile identification number, a unique identifier that is assigned to your handheld device by your telecommunications carrier. Your mobile identification number enables us to recognize your handheld device and provide personalized features to you.
d. Information from Other Sources
To improve the personalization of our services on the Site (for example, providing subject specific content or special offers that we think will interest you), we might receive information about you from other sources and add it to our account information. We also sometimes receive updated delivery and address information from other sources so that we can correct our records and deliver your next communication more easily.
3. USES OF PERSONAL INFORMATION COLLECTED
We may use the information we collect for various purposes, including to:
- Provide the Nutribest service to you, improve the quality of the service, and develop new products and services;
- Allow your Shop Assistant (which means those that shop for and/or deliver the order for you) to choose your items at a retailer site, deliver your items to you, and/or call or text you with any updates or issues;
- Charge you for the purchase and delivery costs through one or more payment processing partners;
- Understand how users interact with our service as a whole in order to test new features or changes in our features, and improve the services for everyone;
- Provide customer service, respond to your communications and requests, and contact you about your use of nutribest.com.my (Note: You can opt-out of receiving promotional communications from Nutribest by using the settings on the Account Info page).
4. SHARING OF INFORMATION
Nutribest.com.my is a platform that presents you with retailer virtual storefronts from which you can select goods for picking, packing and delivery by individual Shop Assistant(s) to your location or, if available, for you to pick up in-store. In order to make this work, we need to share information about you and your order with the other parties who help enable the service as follows:
- Nutribest Shop Assistant
Nutribest Shop Assistant may have access to user information, but only if necessary in the normal course of Nutribest business. In order to allow you to use our services, we will store past delivery information to create a “profile” so that such information does not need to be entered each time you make.
- Lawful Disclosure
We reserve the right to disclose your information as required by law and when we believe that disclosure is necessary to protect our rights or to protect the rights, property, or safety of our employees, contractors or customers, our users, or others and/or to comply with a judicial proceeding, court order, or legal process served on our website
- With Your Consent
Except as noted above, we will contact you when your personal information is shared with third parties or used for a purpose incompatible with the purpose(s) for which it was originally collected, and you will be able to opt out to prevent the sharing of this information.
We have included security measures on the Site to protect against the loss, misuse and alteration of the information within device. Be sure to sign off when finished using a shared computer or one that is otherwise our control that you provide to us. It is important to protect against unauthorized access to your password and to your computer or handheld accessible to third parties. Be sure to log off and turn off any handheld devices when they are not in use or under your control.
6. LOST OR STOLEN INFORMATION
You must promptly notify us if your user name or password is lost, stolen or used without permission. In such an event, we will cancel that user name or password and update our records accordingly.
7. LINKS TO OTHER SITES
The Site may from time to time contain links to other Web sites. We are not responsible for the privacy practices or the content of such Web sites.
If you have any concern about privacy at our Site, please send us a thorough description of your concerns to email@example.com, and we will try to resolve the issue as quickly as possible.
Nutribest Fresh Mart Sdn. Bhd. Ground Floor, No. 20-21, Pusat Komersil Emart,Batu Kawa, Batu 4, Jalan Batu Kawa, 93250 Kuching, Sarawak.
Introduction and Acceptance of Terms
Welcome to nutribest.com.my. This site is provided by Nutribest Fresh Mart Sdn. Bhd. as a service to our customers. Please review the following basic rules that will govern your use of the website. Please take note that your use of the website constitutes your unconditional agreement to follow and be bound by these terms. Although you may have "bookmarked" a particular portion of this site and thereby bypass the terms and conditions, your use of this site still binds to its agreement.
The Terms of this Agreement will apply to visitors as well as account holders. By using the website, you acknowledge that you have read and understood the terms and conditions of this agreement and will comply by all of its provisions. We deserve the right to change the Agreement at any time and your continuous use of the website denotes that you accept any revised terms.
By accepting this Agreement through our usage of the site, you certify that you are 18 years of age or older. If you are under the age of 18 but at least 13 years of age, you may use this site only under the supervision of a parent or legal guardian who also agrees to be bound by this Agreement. Nutribest.com.my does not knowingly collect personal information about children under the age of 13 without prior consent. If you are the parent or legal guardian agreeing to this Agreement for the benefit of the child between the ages of 13 to 18, please be advised that you are fully responsible for his or her use of the site. This includes all financial charges and legal liability that he or she may incur. If you do not agree or cannot comply with any of this Agreement, do not use this site.
You must ensure that all your details provided by you upon registration or at any time are correct and complete. All billing and registration information provided must be truthful and accurate. Providing false information constitutes a breach of the Agreement. You must inform us immediately of any changes to the information that you provided by updating your personal details
Password and Security
When you register to use the Nutribest.com.my site, you will be asked to create a password. You must keep this password confidential and must not disclose it or share it with anyone. You will be responsible for all activities and orders that occur or are submitted under your password. If you know or suspect that someone else knows your password you should notify us by contacting Customer Services (see below for Contact Us) immediately.
If Nutribest.com.my has reason to believe that there is likely to be a breach of security or misuse of the Nutribest.com.my, we may require you to change your password or we may suspend your account in accordance.
Sale of Goods
We reserve the right to limit quantities of items purchased by the each customer. Moreover, we also have the right to cancel any order, or part of an order, or refuse service to anyone for any reason. The posting of prices on our website is not an offer for sale of goods, and the order confirmation is not an acceptance of an offer to purchase goods. The contract for sale of goods is not entered into until we ship your products. Title to goods and all risk of loss passes to you upon delivery to the shipping carrier.
Pricing and Availability
Prices and availability of products may change without prior notice. We make every effort to provide accurate information about the prices of products available on this website. The acknowledgement SMS does not guarantee that we will be able to deliver your orders. Nevertheless, all the products that are shown in the website are subject to final confirmation of the price and availability of the goods that you have ordered.
For some instances, product that you ordered is NOT stated as out of stock does not necessarily mean that it is available at the moment. We will inform you as soon as we received your order form. Please make sure that you give us your current phone number.
Product Descriptions, Packaging and Colors
We make an effort that the descriptions and pictures are as accurate as possible. However, we cannot guarantee that the product description and pictures are accurate, complete, reliable, current, error-free. By confirming your purchase at the end of the check out process, you agree to accept and pay for the items you ordered.
All materials, including images, text, illustrations, designs, icons, photographs, programs, music clips or downloads, video clips and written; and other materials that are part of this website (collectively the Contents) are intended solely for personal, non-commercial use. You may download or copy the contents and other downloadable materials displayed on the site for your personal use. No right, title or interest downloaded materials or software is transferred to you as a result of any such downloading or copying. You may not reproduce, publish, transmit, distribute, display, modify, create derivative works from sell or participate in any sale of/or exploit in any way, in whole or in part, any of the contents, the site or any related software. All software used on this site is the property of Nutribest.com.my or its suppliers and protected by Malaysia and the international copyright laws. The contents and software on this site may be used only as shopping resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display, or performance, of the contents on this site is strictly prohibited.
In some cases, we reserve the right to offer and deliver substitute product to you, only in the event the ordered item is out of stock and the same product and brand is available in a form that is greater or equal value.
We accept payments using Maybank QR Pay or cash on delivery.
The content of the Nutribest.com.my Site is the sole property of Nutribest Fresh Mart Sdn. Bhd. You may not otherwise reproduce, modify, copy or distribute or use for commercial purposes any of the materials or content on the Nutribest.com.my Site without written permission from Nutribest.com.my.
The Nutribest.com.my Site is owned and operated by Nutribest Fresh Mart Sdn. Bhd. whose registered office is at Nutriibest Fresh Mart Sdn. Bhd., No.441, Jalan Rubber, 93400 Kuching, Sarawak.
If you have any queries please contact Customer Services at firstname.lastname@example.org.
To become a member, please read and understand the following:
- Applications are open to all regardless of nationality aged 16 and above.
- Nutribest Membership Card is not a credit card and charge card.
- Staffs and promoters at Nutribest are prohibited from using their Nutribest Membership Card when on duty and strictly not on customer purchases.
- Nutribest member is eligible to apply for one principal card at a fee of RM10.00.
- Nutribest Membership Card is a Lifetime Membership Card.
- Replacement of lost, stolen or damaged principal card will be charged at a fee of RM10.00.
- Members must present their Nutribest Membership Card to the Cashier before every transaction to ensure their spending amount is recorded and accumulated. Failure to comply means the spent amount will not be recorded and accumulated for rebates or points calculation.
- Every RM1.00 spent will be accredited 1 point. Nutribest Membership Points are not exchangeable or redeemable for cash or other items except those acknowledged in the Nutribest membership points redemption programme.
- Nutribest Membership Points do not have any expiry date and will remain valid as long as the Principal Card account is valid.
- Nutribest Membership Points are non-transferable, sellable or assignable to other persons.
- Nutribest reserves the right to adjust the points or requirement, as well as substitute or replace items with items of an approximately equivalent value without prior notice.
- Nutribest reserves the right to utilize the database information for other purposes.